Each time you access or use www.arrivee.cc (the “website”) you are deemed to accept these terms and conditions.

"We" means Arrivée Travel Ltd and trading name Arrivée Cycle Tours, and "our" shall be construed accordingly. "You" means the person, firm, company or organisation browsing and/or using the Website, and "your" shall be construed accordingly.

Interruptions and Omissions in Service

Whilst we try to ensure that the standard of the Website remains high and to maintain the continuity of it, the Internet is not an inherently stable medium, and errors, omissions, interruptions of service and delays may occur at any time. We do not accept any liability arising from any such errors, omissions, interruptions or delays or any on-going obligation or responsibility to operate the Website (or any particular part of it) or to provide the service offered on the Website. We may vary the specification of this site from time to time without notice.

Links to other Sites

On this site you will be offered links to other sites, which we hope, will be of interest to you. We do not accept any responsibility for or liability in respect of the content of those sites, the owners of which do not necessarily have any connection, commercial or otherwise, with us. Using links to gain access to such sites is entirely at your own risk.

Information on this Site

Whilst we make every effort to ensure that the information on our Website is accurate and complete, third parties supply some of the information to us and we are not able to check the accuracy or completeness of that information. We do not accept any liability arising from any inaccuracy or omission in any of the information on our Website or any liability in respect of information on the Website supplied by you, any other website user or any other person.

Your Use of this Site

You may only use the Website for browsing & purchasing our products. You may also use it to contact us, or share links so others may use the site as stated previously. You must not under any circumstances seek to undermine the security of the Website or any information submitted to or available through it. In particular, but without limitation, you must not seek to access, alter or delete any information to which you do not have authorised access, seek to overload the system via spamming or flooding, take any action or use any device, routine or software to crash, delay, damage or otherwise interfere with the operation of the Website or attempt to decipher, disassemble or modify any of the software, coding or information comprised in the Website.

You are solely responsible for any information submitted by you to the Website. You are responsible for ensuring that all information supplied by you is true, accurate, up-to-date and not misleading or likely to mislead or deceive and that it is not discriminatory, obscene, offensive, defamatory or otherwise illegal, unlawful or in breach of any applicable legislation, regulations, guidelines or codes of practice or the copyright, trademark or other intellectual property rights of any person in any jurisdiction. You are also responsible for ensuring that all information, data and files are free of viruses or other routines or engines that may damage or interfere with any system or data prior to being submitted to the Website. We reserve the right to remove any information supplied by you from the Website at our sole discretion, at any time and for any reason without being required to give any explanation.

Information Submitted by You

We will and/or will use information supplied by you to aid the booking process and associated administrative functions. We will process any data which you provide in completing booking forms and any further forms, or personal details which you complete or provide to us when using the Website in accordance with relevant data protection legislation. We explain more about your personal data in our Privacy Policy.

Content Rights

The rights in material on the Website are protected by international copyright; software and trademark laws and you agree to use the Website in a way, which does not infringe these rights. You may copy material on the Website for your own private or domestic purposes, but no copying for any commercial or business use is permitted.


We accept no liability for any loss (whether direct or indirect, for loss of business, revenue or profits, wasted expenditure, corruption or destruction of data or for any other indirect or consequential loss whatsoever) arising from your use of the Website and we hereby exclude any such liability, whether in contract, tort (including for negligence) or otherwise. We hereby exclude all representations, warranties and conditions relating to the Website and your use of it to the maximum extent permitted by law.

You agree to indemnify us and keep us indemnified against all costs, expenses, claims, losses, liabilities or proceedings arising from use or misuse by you of the Website.

You must notify us immediately if anyone makes or threatens to make any claim against you relating to your use of the Website.

Choice of Law and Jurisdiction

The use of the Website and any agreements entered into through the Website are to be governed by and construed in accordance with English law. The courts of England are to have exclusive jurisdiction to settle any dispute arising out of or in connection with the use of the Website or any agreement made through the Website.

Modern Slavery Act statement

We are committed to ensuring that there is no modern slavery or human trafficking in our supply chains or in any part of our business.

Changes to Terms and Conditions and Invalidity

We may change these terms and conditions at any time. You will be deemed to accept the terms and conditions (as amended) when you next use the Website following any amendment.

If any provision of these terms and conditions is held to be invalid by a court of competent jurisdiction, such invalidity shall not affect the validity of the remaining provisions, which shall remain in full force and effect.

Privacy policy

www.arrivee.cc ("the Website") is a tour agent site operated by Arrivée Travel Limited.

This privacy policy explains how we use the personal information we collect about you when you use the Website.

If you provide us with personal data, we will process such personal data on the basis that it is necessary to do so in order to perform the contract you enter into with us when purchasing or enquiring about our products and services.

What Information do we collect about you?

We collect personal data about you when you purchase or enquire about our products and services. We do so in order to provide you with the best service possible. In this instance, we collect your name and email address.

If you decide to purchase any products or services through the Website we may ask you for the details needed to process any payment.

When you book a trip, tour or vacation, we collect you name, email address, address; phone numbers, next of kin contact details, any medical conditions, any allergies and any dietary preferences. This is to ensure we can deliver our products and services to a high and safe standard.

What do we do with your personal data?

We will share your personal data with our relevant suppliers, such as accommodation providers and transport providers (including but not limited to). The information shared will only be what is required for legal purposes (for example: names, dates of births and nationalities) (including but not limited to).

We will never sell your data or donate it to third parties that are not involved in the immediate running or provision of products/services that you have purchased through us.


If you consent to receive marketing material using your contact preferences you may change your mind at any time.

If you consent to receiving marketing material, we may occasionally send you information about products and services that we think may be of interest to you.

Data Sharing and Transfers

Save where it is necessary to do so in order to provide you with the Website's services or to provide products/services, we do not share your personal data with third parties.

Your personal data is stored on our servers, which are in the European Economic Area. If we share your personal data with any third party service provider in the course of providing you with our services, those third parties are required to process your data in accordance with contracts, which comply with data protection legislation.


Cookies are text files placed on your computer to collect standard Internet log and visitor behaviour information. This information is used to track visitor use of the Website, to compile statistical reports on Website activity and to help us make recommendations that are relevant to you.

If you would like more information about this practice, including how to prevent it, please visit www.aboutcookies.org, www.allaboutcookies.org or optout.networkadvertising.org

Other websites

Our Website contains links to other websites. This privacy policy only applies to this Website, so when you link to other websites you should review their own privacy policies.

Changes to our Privacy Policy

We keep our privacy policy under regular review and we place any updates on this web page. This policy was last updated on 07 September 2018.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you:

by email privacy@arrivee.cc

How do you remove your name from the database?

You contact us to request for your information to be deleted at any time, which will be confirmed by us.

How do you unsubscribe from future mailings?

You contact us to request for your information to be deleted at any time, which will be confirmed by us.

How can you obtain information held about you?

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information please email us at privacy@arrivee.cc.
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